Privacy Policy

Updated 06/24/2020


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from aqua-extensions.myshopify.com (the “Site”). 


Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 


We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. View our Cookie Policy here.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers ), email address, and phone number. The customer’s contact information may also be used by Aqua Hair Extensions Inc. or its distributors to get in touch with the visitor when necessary. We refer to this information as “Order Information”. 


Registration Forms

In the event this Website uses registration forms that require users to give us contact information (like their name, email address, and some demographic data). We use this information to learn more about our visitors, and to keep visitors up to date on new products, services and developments. In some instances, Aqua Hair Extensions Inc. or its distributors may use the customer’s contact information to contact the visitor directly.


Online Surveys

Our online surveys may ask visitors for contact information (such as their email address), or other demographic or product usage data. We use data collected from these surveys to learn more about our customers, their likes and dislikes, and how we can improve our services and product offerings. Contact information collected is used to contact the visitor when necessary. Aqua Hair Extensions Inc. or its distributors may also use the customer’s contact information received in surveys to contact the visitor directly, if necessary.


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 


Links

This Website may contain links to other websites that are not part of Aqua Hair Extensions Inc. As such, Aqua Hair Extensions Inc. is not responsible for the privacy practices or the content of these websites.


Security

This Website has security measures in place to protect the loss, misuse and alteration of the information under our control.

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you; 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 


We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 


Opting out of Receiving Future Informational/Promotional Materials

This Website provides users the choice to “opt out” of receiving communications from Aqua Hair Extensions Inc. and its sales/service channel partners.

If you do not wish to receive future informational or promotional messages and/or materials from Aqua Hair Extensions Inc. or its sales/service channels, please send an e-mail to: hi@aquahairextensions.com.




Sharing you personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 


Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 


Behavioral advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 


You can opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 


Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 


Your rights 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 


Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 


Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 


Minors 

The Site is not intended for individuals under the age of 13. 


Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hi@aquahairextensions.com or by mail using the details provided below: 


Aqua Extensions 

Aqua Hair Extensions, 4350 Oakes Rd., #503, Davie FL 33314, United States